Refund policy

REFUND POLICY 

We have a 7 business day timeframe from the date your order is delivered to request a return.

Due to the nature of our products and as a small business, we only accept returns for items that are deemed faulty. Approved returns will be issued as store credit only.

Please note that we do not offer size exchanges. All of our garments are made to fit according to our size chart, and we strongly encourage customers to carefully review the size guide before purchasing. If you require sizing assistance, our team is always happy to help via email or direct message prior to placing your order.

All sales are considered final. We are unable to accept returns or exchanges for:

• Incorrect size selection
• Change of mind
• Preference of fit or style
• Sale or promotional items

To request a return for a faulty item, please contact us within 7 business days of delivery with your order number, photographs of the fault, and a description of the issue.

Items must be returned unworn, unwashed, and in their original condition with all tags attached.

Khaos Kouture reserves the right to refuse returns that do not meet the above requirements.

Damages & Issues:

Please contact us immediately if item is defective, damaged or if you received the wrong order so we can evaluate the issue and tend to it as soon as possible.